/en/legal/impartiality · v1.0 · 2026-05-27 · Current
Impartiality and independence policy
This document compiles IAC’s institutional impartiality framework: declaration, conflict-of-interest management, separation of functions, mandatory rotation, appeals, evidence retention and institutional complaints. Aligned with ISO/IEC 17011:2017 §4.4 and subject to periodic review by the technical committee.
Canonical principles
I. IAC does not provide consulting to those it registers. II. IAC does not sell specific preparation for an evaluation that IAC itself conducts. III. Every evaluator declares conflicts; a declared conflict means no participation. IV. Mandatory rotation of the evaluator body every 3 cycles.
01 · Declaration of impartiality
IAC acts as independent infrastructure for the registration and verification of technical evidence. Its technical decision is not conditioned by commercial interests, pressure from interested parties, personal ties of the evaluator body, or institutional convenience of IAC itself. Impartiality is an obligation of governance, not a declarative virtue. (ISO/IEC 17011:2017 §4.4 · ART-202 v2.1)
02 · Conflict-of-interest policy
Every member of the technical committee, the technical subcommittees and the evaluator body declares current and past conflicts of interest on entry and at annual review. The declaration covers employment, commercial, family, training and consulting ties. A declared conflict triggers the rule of non-participation in the corresponding decision. (ART-202 §3 · institutional record CD-YYYY-NNN)
03 · Separation of functions · certification, training and consulting
IAC does not provide consulting services to the organizations it registers. IAC does not sell specific preparation for an evaluation to the holder of that evaluation. When an evaluator takes part in general training, they cannot be assigned to evaluate persons who took that training within a documented exclusion period. (ART-202 §5 · CASCO Guidance 31)
04 · Mandatory rotation of the evaluator body
No evaluator may sustain the recurring evaluation of the same holder for more than three consecutive cycles. Rotation also applies within the technical subcommittees. The traceability of rotation is managed in an institutional file and reported in aggregate in the annual report. (ART-202 §4 · quarterly rotation of the cryptographic key)
05 · Appeals and complaints
Every technical decision by IAC is appealable. The appeal is resolved by an ad-hoc subcommittee whose composition does not overlap with the decision under appeal. The filing term is 30 days from notification. The institutional complaint (a grievance against IAC) has its own channel, a documented response term and review by a body distinct from the one involved. (ART-204 · appeal procedure)
06 · Evidence retention after revocation
The documentary evidence associated with a revoked registry is retained in a reserved file for 10 years. The public ficha of the registry remains visible in revoked status with a declared reason. The holder may request access to their reserved file at any time. Early deletion proceeds only by judicial order or applicable regulatory requirement. (ART-206 v1.0 · under review)
07 · Institutional complaint against IAC
Any interested party may file a formal complaint against IAC. The complaint is addressed to the dedicated institutional channel, receives a unique identifier Q-YYYY-NNNN, a documented response term and resolution by a technical body distinct from the one involved. The complaint process does not generate administrative retaliation against the complainant. (ART-202 §7)